Privacy

Privacy Policy

Plain-language summary of how we collect, use, and store the information you submit through our website.

Who we are

Limitless Web Studio is an Australian website design and build business. This page explains what information we collect through our website and how we use it.

Information we collect

When you submit a quote request, contact form, or upload files, we collect the details you provide, including business name, contact name, email address, phone number, location, website details, uploaded files, and any notes you share with us. We may also collect standard server-level information from our hosting provider, such as IP address and basic request data.

How we use it

Your information is used to: prepare a written quote, communicate with you about your enquiry, deliver the services you engage us for, send invoices and receipts, and respond to support questions. We do not sell personal information.

Third-party tools

We use third-party services to run the business. These may include: hosting providers, database services, email delivery, payment processors, and booking tools. Each provider has its own privacy terms. We use them only to deliver our services to you.

Cookies and analytics

If you accept, we use Google Analytics (GA4) and the Meta Pixel. They use cookies and similar identifiers to measure how people use this website and whether our advertising leads to enquiries. Google and Meta receive technical and usage information such as the pages you view and the buttons you click, not what you type into our forms.

Neither is loaded until you accept. If you decline, or make no choice, they do not load and no analytics or advertising measurement data is sent to Google or Meta. The site works the same either way, and you can still send an enquiry.

Separately, if you arrive from one of our ads or campaign links, we remember the campaign label in your browser so we can record which campaign an enquiry came from when you send one. That stays with us and is not sent to Google or Meta. The advertising click identifiers that Google and Meta add to ad links are only kept if you accept.

You can change your choice at any time. Withdrawing stops further measurement from that point; it does not remove data already sent, or cookies already set, which expire on their own or can be cleared in your browser settings.

Storage and security

We take reasonable steps to protect the information you share with us and limit access to people who need it to do their work. No system is perfectly secure, so you submit information at your own discretion.

Your choices

You can ask us at any time what information we hold about you, or request that we delete it where we're not required to keep it for legitimate business reasons (tax records, project records, etc). Email contact@limitlesswebstudio.com.au for privacy questions.

Updates

This policy is general information and should be reviewed before public launch. We may update it from time to time. Material changes will be noted on this page.